Jaya2 Terms & Conditions – A Complete Guide to Using Our Services

1 General Introduction

Jaya2 (hereinafter referred to as "we", "the platform", or "jaya2") is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of jaya2's website, mobile app, and all related services.

By registering on jaya2 or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Jaya2 reserves the right to amend these terms at any time. If changes are made, we will notify you via your registered email and update the website. Continued use of the service after any changes constitutes acceptance of the updated terms.

2 Account Registration & Usage

A personal account is required to use jaya2's services. All information provided during registration must be truthful, accurate, and complete.

• Each individual may only create one account. Multiple accounts are strictly prohibited.
• Your account password must be kept strictly confidential. You are responsible for any activity carried out under your account.
• Any unusual activity on your account must be reported to jaya2 support immediately.
• A valid mobile number and email address are required for registration. Certain services will be limited until verification is complete.
• Please notify us as soon as possible if any of your account details change.

3 Age & Eligibility

Jaya2's services are available to users aged 18 and above only. During registration, you must confirm that you are at least 18 years old.

• We reserve the right to verify your age at any time. Providing false information will result in immediate account closure.
• We are committed to protecting minors from gaming.
• Residents of countries or regions where online gaming is prohibited by law are not permitted to use jaya2.

4 Deposit & Withdrawal Policy

All financial transactions on jaya2 must be made through approved payment methods. We support bKash, Nagad, Rocket, and bank transfer.

• The minimum deposit amount is ৳200. The maximum deposit limit is determined by your account level.
• Deposits are usually credited to your account instantly. If there is any delay, please contact support.
• The minimum withdrawal amount is ৳500. Withdrawals may take 24–72 hours to process.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Jaya2 reserves the right to place a hold on withdrawals for any suspicious transactions until verification is complete.
• Any applicable exchange rates for currency conversion and processing fees are the user's responsibility.

5 Bonus & Promotion Terms

Jaya2 regularly offers various bonuses and promotions. Each bonus has its own terms that should be read before accepting.

• Welcome Bonus: Applies to first deposit only. Bonus funds cannot be withdrawn until wagering requirements are met.
• Wagering Requirement: After receiving a bonus, you must meet a specified wagering requirement — typically 20x–30x the bonus amount.
• Cashback Bonus: Cashback that is not used within the specified timeframe will expire.
• Referral Bonus: Valid for new and eligible accounts only. Multiple referrals from the same device or IP address will not be accepted.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• Jaya2 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Betting Rules

All bets placed on jaya2 are governed by strict rules. It is your responsibility to read the specific rules for each game before placing a bet.

• Confirmed bets generally cannot be changed or cancelled.
• Jaya2 reserves the right to void any bet placed with incorrect odds due to a technical error.
• For Sports Betting, only bets placed before a match begins are valid. Live betting is subject to its own separate rules.
• Casino games use an RNG (Random Number Generator). Every result is fully independent and verifiable.
• Maximum win limits vary by game and betting category. See the relevant game page for details.

7 Prohibited Activities

The following activities are strictly prohibited to maintain fairness and security on jaya2:

• Creating multiple accounts or using another person's account.
• Collusion or coordinated betting for the purpose of exploiting bonuses.
• Using any form of fraudulent software, bots, or automation.
• Using the platform for money laundering or any unlawful purpose.
• Attempting to hack the platform's systems or breach its security.
• Harassing other users or engaging in inappropriate behavior.
• Operating an account under a false identity.

8 Account Suspension & Closure

Jaya2 reserves the right to suspend or permanently close any account under the following circumstances:

• In the event of a breach of these terms.
• In cases of suspicious or fraudulent activity.
• In cases of registration using false information.
• If your account has been inactive for an extended period (more than 12 months).
• At the user's own request.

To close your account, send an email to support@jaya2.biz. You will have the opportunity to withdraw any valid balance before the account is closed.

9 Responsible Gaming

Jaya2 takes responsible gaming very seriously. We believe gaming is for entertainment, not addiction.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Cooling-Off Period: If you wish to take a break, you can suspend your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: Self-exclusion can be activated if you wish to permanently stop gaming.
• Reality Check: After a certain period of play, we may send you a reminder.

10 Terms Amendment Policy

Jaya2 reserves the right to amend these Terms & Conditions, in part or in full, at any time. In the event of changes, we will:

• A notification will be sent to your registered email.
• We will update the "Last Updated" date on the website.
• For significant changes, you will be notified at least 7 days in advance.

If you do not agree with the updated terms, you may close your account. Continued use of our services after any changes will be considered acceptance of the new terms.

11 Contact & Dispute Resolution

For any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@jaya2.biz
• Live Chat: Available 24/7 via website or app.
• Help Center: Help Center Page View.

All disputes will first be addressed through negotiation. If a resolution cannot be reached, the matter will be handled in accordance with applicable law.