At jaya2, your privacy is our top priority. We're transparent about what data we collect, how we use it, and how we keep it secure — it's all clearly laid out here.
This Privacy Policy applies to all data collection and processing related to the use of jaya2's website and mobile app. By using our services, you agree to this policy.
Jaya2 is a trusted online gaming platform committed to delivering the best entertainment experience for users in Bangladesh. We know you're sharing your personal information with us, and we take that trust seriously.
This Privacy Policy ("Policy") explains what types of data jaya2 collects, how it is used, who it may be shared with, and the measures we take to protect your information. Our Privacy Policy is written in plain language because we want you to understand everything clearly.
This policy is developed in accordance with international data protection standards. If you have any questions, please Help Center contact us.
Jaya2 collects two types of data — what you provide directly and what is collected automatically as you use our services.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | During account creation and updates |
| Financial Information | BKash/Nagad number, Bank account (last 4 digits only) | During Deposits & Withdrawals |
| Verification Documents | NID copy, selfie photo | During identity verification |
| Communication Content | Support tickets, chat messages | During customer service interactions |
We never store your full payment card number, PIN, or mobile banking password. All financial transactions are processed through fully encrypted channels.
Jaya2 collects information through various methods, always in a lawful and transparent manner.
We use your data only for specific, legitimate purposes. The key reasons for data use under jaya2's Privacy Policy are outlined below:
We never sell your data to third parties for marketing or advertising purposes. Your personal information stays with us.
Jaya2 may share certain information with third parties in limited, specific circumstances — always in your best interest and within the bounds of our privacy policy.
All third-party partners are required to comply with our privacy standards. They may only use data for specified purposes, strictly in line with our instructions.
Jaya2 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.
You can disable non-essential cookies from your browser settings. Please note that some site features may not function as a result.
Jaya2 does not retain data longer than necessary. A defined retention period is set for each category of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 Years | Financial Regulatory Guidelines |
| KYC Documents | 5 Years | Anti-Money Laundering Regulations |
| Customer Service Records | 3 Years | Service quality assurance and dispute resolution |
| Marketing Preferences | Until consent is withdrawn | Respecting Your Preferences |
| Session & Log Data | 90 Days | Security Analysis |
Once the retention period expires, data is securely deleted or anonymized.
Under jaya2's Privacy Policy, you have important rights over your own data.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
You can request that your data be used in a limited way under certain circumstances.
You can receive a copy of your data in a portable format.
You have the right to object to the use of your data for specific purposes.
To exercise any of these rights, email us at support@jaya2.biz. We will respond within 30 days.
Jaya2 uses industry-standard technology and practices to protect your data. Our security framework operates on multiple layers.
In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.
Jaya2's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If anyone under 18 opens an account using false information, the account will be closed and all associated data will be deleted.
Jaya2 may update this Privacy Policy as needed. In the event of changes, we will:
We recommend checking this page regularly. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Reach out to us for any privacy-related questions, requests, or complaints:
Our Data Protection Officer handles all data-related requests directly on your behalf.
We don't just make promises — we keep every one of them.
All your data is protected with bank-grade 256-bit SSL encryption — no one can intercept or steal your information.
Jaya2 never sells your personal data to third parties. Our revenue comes from our services, not from selling data.
View, correct, or request deletion of your data. Your information belongs to you.
We only collect what is genuinely needed to provide our services. Nothing more.
All data is securely deleted after its designated retention period. Nothing is kept without a valid reason.
Instead of complex legal language, everything is explained in plain, simple terms so you can genuinely understand it.
Your data is fully secure with jaya2. Open an account today and enjoy safe gaming.